Last Updated: 5 February 2021
Our products are handmade with great care, love and attention. We delicately package each one into a fitting pouch. Our products deserve the same care and affection when it comes to their handling.
We recommend you to use the provided pouch for protection and store it in a safe and dry place. Please remove your product before showering, swimming, entering pools or hot tubs, or doing any cleaning which may involve the use of chemical cleaners. Avoid the use of perfumes, hairsprays, lotions, oils, and any such products that may contain chemicals which may be harmful to the products. Also avoid dropping your handmade jewellery, especially those handcrafted with wire as these may be prone to lose their original shape.
In case you expose our metal pieces to sea water or any of such liquids, immediately wash them with fresh water and dry them with a lint free cloth. Please note that this applies to all products that include our metal plated branding tags. In case of our fabric creations, please check out the details in the product specification to guide you for washing.
Please refer to the illustrations below to help you understand the sizing terms we use for each product type found in our store. Contact our customer service with questions if needed using our Help Centre so that we can provide you with the necessary guidelines and assistance.
APuffinessrefers to the headband density from base to fabric
BWidthrefers to the side thickness of the headband base from edge to edge
aWidthrefers to the side thickness of the headband base from edge to edge
bCircumferencerefers to the dimensions of the inner rim of the headband
aOuter Diameterrefers to the scrunchie dimensions from one end to the other
bInner Diameterrefers to the inner hole dimensions of the scrunchie
aLengthrefers to the vertical measurement between the ear hook and the bottom of the earring
bWidthrefers to the horizontal earring measurement from side to side
aLengthrefers to the attachment dimensions from one end to the other
bThicknessrefers to the bulkiness of the attachment
aLengthrefers to the barrette dimensions from one end to the other
bWidthrefers to the dimensions of the barrette from side to side